Privacy Policy

 

PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@Luviacamp.com
SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.



SECTION 6 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at contact@Luviacamp.com.

American‐ And Veteran‑Owned

A Family Business Since 1997

Luviacamp started as a outdoor gear shop in 1977. We have grown into an industry‐leading retailer with over 175,000 Camping, Fishing, and Outdoor products.

Free Shipping

On Orders Over $79

Low-Price, Flat-Rate Shipping on Just About Everything® else

Example title
25,000+ Products for Camping, Hiking, and Outdoor Adventures

If you need something to Camping, Hiking, or just enjoy the outdoors, we have it!
One Day Shipping

Record‐Breaking Click‐to‐Truck Shipping Time

Other companies may say they have fast shipping, but at Luviacamp, we actually mean it. Of course we don't ship every package in one day, but that's our record — just one day between the time you click "place order" and when your package goes on the truck.

Industry-Leading Expertise
Focus on Practical Outdoor Product Design

With 310 (and counting) Luviacamp Outdoor Blogs and more than 580 design guides in our Design Library, we deliver profound expertise built on decades of real camping and cross-country travel experience. We share your passion for comfortable, durable outdoor gear!
Nearly Perfect Customer Experience
At Luviacamp, Customer Satisfaction is our #1 goal, and our results prove how much we focus on that goal. We've won the Bizrate Circle of Excellence award for Customer Satisfaction for 6 years. The award honors the top 100 retailers on the internet and our level of award, the Platinum Award, the top 20. No one in our industry can compete with that level of Customer Satisfaction.
State-Of-The-Art Shipping System

Over 99.9% Order Accuracy

With Luviacamp, you'll get exactly what you ordered, period! Our Nitro Express shipping system delivers unparalleled accuracy and our record one day click‐to‐truck shipping speed.

Premier Supporter Of Senior Outdoor & Wellness Activities

Founded Luviacamp Wellness Foundation in 2006

The Luviacamp Wellness Foundation is a leading nationwide supporter of senior outdoor sports and wellness programs. The founders of Luviacamp set up this foundation to deliver long-term financial backing for senior outdoor clubs across the United States. Foundation endowments cover costs including outdoor camping gear, fitness supplies, event registration fees and road-trip travel expenses for elder activity groups.

Commitment To Quality

Built to Baldrige Award-Grade Quality Standards

Our products are engineered following the core standards of the Malcolm Baldrige National Quality Award, America’s top national quality honor bestowed by the U.S. President for outstanding craftsmanship and reliable performance. President for outstanding craftsmanship and reliable performance.Our persistent focus on premium build and consistent performance guarantees a satisfying purchase for every camping enthusiast who chooses Luviacamp.

Founded In 1997

Industry‐Leading Retailer

From our start as a small tent shop, we've grown into one of the best‐run businesses in America and one of the most successful and respected businesses in our industry. But, we are still a family‐, Veteran‐, and American‐owned business located in  North Brooklyn NYC.

Life finds its true rhythm beneath open skies and camping tents

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Just About Everything® for Camping, Hiking and the Outdoors
Just About Everything® for Camping, Hiking and the Outdoors
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